At Freespace ERP, accessible from freespaceerp.com, protecting the privacy of our users is one of our main priorities. This Privacy Policy document outlines the types of information that are collected and recorded by Freespace ERP and how we use it.
If you have additional questions or require more information about our Privacy Policy, please contact us.
This Privacy Policy applies to our website and mobile applications, including Freespace ERP Field Sales App and related mobile services. This policy does not apply to information collected offline or through channels other than our website and mobile applications.
Consent
By using our website or mobile applications, you consent to our Privacy Policy and agree to its terms.
Information We Collect
The personal information that you are asked to provide and the reasons why you are asked to provide it will be made clear at the point of collection.
If you contact us directly, we may receive additional information such as your name, email address, phone number, and the contents of your message.
When you register for an account, we may collect contact information including name, company name, address, email address, and phone number.
User-Generated Content
Our application allows users to upload and manage documents, images, and attachments related to business operations, including invoices, customers, expenses, and other records. These files are securely stored and linked to the user’s account and business data for operational purposes.
Geolocation Information
Our application uses your device’s geolocation capabilities to support business operations. We collect and use location data for purposes such as:
- Automatically tagging transactions with location data
- Recording customer visits and check-ins
- Tracking delivery and service locations
- Supporting route and field activity management
Location data is used strictly for app functionality. We do not use location data for advertising or tracking purposes. You can control location access through your device settings.
How We Use Your Information
We use the collected information to:
- Provide, operate, and maintain our website and mobile applications
- Improve and enhance system functionality
- Understand usage patterns to improve user experience
- Develop new features and services
- Communicate with users for support and updates
- Ensure security and prevent fraud
Data Protection and Usage
We do not sell, rent, or trade user data to third parties. We do not use collected data for cross-app tracking or advertising purposes.
Log Files
Freespace ERP follows standard practices for log files. These logs may include IP address, browser type, ISP, date/time stamps, and pages visited. This information is used for analysis and system administration and is not linked to personally identifiable information.
Advertising
Our mobile application does not use third-party advertising SDKs or ad networks. We do not display advertisements or share user data with advertising partners.
Third-Party Services
Our services may integrate with third-party tools required for functionality (such as hosting or analytics). These providers are obligated to protect your data and use it only for intended purposes.
CCPA Privacy Rights
Under the CCPA, users have the right to request access to, deletion of, or restriction of their personal data. If you wish to exercise these rights, please contact us.
GDPR Data Protection Rights
Users have rights including access, correction, deletion, restriction, and data portability. Requests will be processed within applicable legal timelines.
Children’s Information
Freespace ERP does not knowingly collect personal data from children under 13. If such data is identified, we will take steps to remove it promptly.